Qatar National Bank Careers 2025 – Hiring Associate Archive Jobs

Job Summary

The incumbent will be responsible for managing the Archives unit by supervising the process of documents filing, organizing, indexing, classifying, and when applicable their disposal. Monitoring QNB documents retention policy, making sure it meets local regulators requirements.

Main Responsibilities

Essential Duties & Responsibilities by Dimensions:

A. Shareholder & Financial: – Responsible for development of operating budgets for the archive unit. – Implements KPI’s and best practices for Archives. – Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. – Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External): – Supervise the maintenance of central archive filing to meet regulatory requirements and support all QNB departments and branches in managing documents not required on a daily basis. – Coordinate & follow up with subordinates to ensure implementation of requirements in a timely manner. – Assist customers in all their queries on Bank’s product and seek solution to their requests. – Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. – Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. – Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

C. Internal (Processes, Products, Regulatory): – Manage central archiving activities for all QNB branches and departments to ensure the efficient retrieval of documents and to meet regulatory requirements. – Co-ordinate the archiving process with external service providers (if any). – Supervise the logging of requests for documents by ensuring that the correct forms are filled and approving them. – Supervise the classification and indexing of documents received and their filing in accordance with set procedures. – Review the list of disposal (files & documents) prepared by the Archive personnel before submission to the concerned department for final approval prior to actual disposal. – Supervise the follow-up done on documents on loan to ensure their timely return to central archives. – Assist customers in all their queries on Bank’s product and seek solution to their requests. – Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. – Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. – Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

D. Learning & Knowledge: – Develop the ability to organize a large volume of documents and maintain an efficient retrieval system. – Develop an understanding of all regulatory requirements with regards to document retention. – Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others.

E. Legal, Regulatory, and Risk Framework Responsibilities: – Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). – Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. – Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. – Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.

Education and Experience Requirements

University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).